Frequently Asked Questions (FAQs)

Click each topic to see the questions and answers. To see the full list again, click the topic you're currently on or scroll down. 

Operations during COVID-19

Is the office open?

Currently, the Association office is closed and our team is working remotely. This is for the health and safety of our staff and to adher to public health guidelines. Staff are fully accessible by phone and email. Contact information for staff can be found here.

Are you still able to process my application?

Absolutely. Though working remotely, we are fully operational. Applications submitted by email are processed right away. We are checking our mail and in-office fax regularly and process applications received that way as soon as we see them.

Association Membership

How do I become a member of the Association?

You can join the Association and access all of the benefits of membership at any time.

Join Now »

Do I need to renew my membership every year?

Yes, Association membership is annual.  The Association's membership renewal opens October 1 every year. Please read below for more information on how to renew or join for the first time. 

How do I renew my membership with the Association?

Renewal for 2022 will open on October 1, 2021. If you are a previous member of the Association who would like to re-join for 2021, please use the Membership Applications found on the Forms page.  

If I’m applying to be a graduate nurse or a registered nurse for the first time in Manitoba, which membership do I need?

If you're a new nurse in Manitoba, you'll need a Practising membership, which includes the professional liability protection from CNPS that you need to practise. Please visit the Membership Information page for more information. 

Can I be a member of the Association, but opt out of CNA or professional liability protection (CNPS)?

To provide you with full member benefits, membership in CNA is automatically included in all Association memberships. Professional liability protection from CNPS at a discounted rate is automatically included if you are a Practising GN, RN or NP member to ensure you have the protection you need to practise. 

Can I be part of CNA without being a member of the Association?

Membership in CNA is an exclusive benefit of Association membership. 

How do I change my name with the Association?

Changing your name is easy. Just provide us with proof of name change, such as a marriage certificate, and we'll update your profile right away. It's important to do this with both us and the College or confirmation of your professional liability protection will not be able to go through to the College. 


Professional Liability Protection (CNPS): GN, RN and NP

How do I get professional liability protection from the Association?

Professional liability protection at a discounted rate is part of Association Practising membership for GNs, RNs and NPs. All you need to do is complete our application and you will have the professional liability protection from CNPS that you need to practice. Our site will immediately tell the College that you have obtained professional liability protection so that your registration renewal is not delayed. 

During the registration renewal process how do I get my professional liability protection from the Association?

Professional liability protection is part of Association Practising membership. We recommend you get your Association membership before you start registration renewal to make everything easy.

You can click the “professional liability protection” button on your College member profile and then select the link for the Association. You’ll immediately be taken to our site to either Sign In to your Member Profile to renew or go to our new member application if you are not currently a member of the Association. 

Complete the application and you’re good to go! Our website tells the College in real time that you’ve obtained professional liability protection so that your registration renewal is not delayed. 

Can I get professional liability protection on my own?

All registered nurses on a practicing register are required by legislation to have professional liability protection through CNPS, which you can get as a member of the Association or directly from CNPS. However, when you obtain it as part of Association membership you get a discounted rate and additional member benefits.

Are there any additional benefits in getting professional liability protection through the Association, other than a discounted rate?

When you obtain professional liability protection through the Association, you receive all the additional benefits of being an Association member including membership in CNA; discounted member rates for Association and CNA workshops and conferences; continuing education courses and webinars; access to the Member Area for online resources and supports; our Perks for Nurses program; a voice advocating on behalf of registered nurses in Manitoba at the local and national level; and much more. 

Is it better for me to access my professional liability protection directly through the Association or CNPS?

Professional liability protection is provided by CNPS in both cases and includes the same limits of protection and benefits whether you get it through the Association or directly from CNPS.

How will the College know I obtained my professional liability protection through the Association?

Our website communicates in real time with the College’s site to let them know you have professional liability protection as part of your Association membership, ensuring that your registration  is not delayed.

Fees & Payment 

What is the Association fee for 2021?

The Association's fee will remain the same for 2021. Fees can be found on the  Membership Information page

How can I pay my Association fee?

Paying your fee is easy. If you are completing your application online you can pay by Visa, MasterCard, Visa Debit or Mastercard Debit. If you'd prefer to download our fillable PDF application you can submit payment over the phone or by mail. We accept certified cheque, money order, Interac, Visa, Mastercard, Visa Debit and Mastercard Debit. Please note that the Association does not accept cash. 

Can I pay by pre-authorized payments going forward?

Yes! The Pre-Authorized Payment Plan is available to members for the 2022 fees. This plan sets up recurring payments on your credit card to prepay next year's fee. You can find all the details on our Pre-Authorized Payment Plan page

Do I get an receipt for my Association fees?

Yes, you do. Receipts are currently available on your Member Profile

How can I get a refund?

Requests for refunds of membership fees must be made in writing and in accordance with the Association Refund Policy. An administrative fee may be applied. 

Refunds are offered for:

  • Members who will not be practising in the upcoming year
  • Those who have cancelled their registration process with the College
  • Those whose applications have been denied by the College


Application Process

How do I complete the Association's application?

If you would like to join for 2021, click the Join Now button. 

Join Now »

What is my username to sign into the Member Profile?

Your username on the Association website is your registration number. 

How do I pay online?

Visa, Mastercard, Visa Debit and Mastercard Debit are accepted for the online application. If you would like to use another form of payment you'll need to complete the paper application and submit it to our office with your preferred method of payment. Applications can be found on our Forms page.

I didn't get my order confirmation email. What do I do?

Depending on how your email inbox is set up, the order confirmation email may have been directed to your junk mail folder. In your email search box, search for "ARNM" or "" and you may be able to locate it. If you're still unable to find it, send us an email at or call 204-992-1520 and we'll send you a copy of your order confirmation. Additionally, receipts are available on your Member Profile within a few days of your payment. 

How will nurses with limited access to internet complete the online membership application?

We know internet access can be a challenge for nurses in northern and remote communities. Membership application will be available throughout the entire period of registration renewal, giving you lots of time to access our site. If you do not have Internet access at home or work, there will be computer kiosks set up in the College building (890 Pembina Highway) that you can use for membership application. You may also complete your online membership application at a library, or at a friend, colleague or family member’s home or a local Internet café.

Technical Issues 

Is there a browser that works best for the online application? 

Some browsers work better with our system. To avoid any technical issues, please use one of the following recommended internet browsers:

Google Chrome (download it here
Firefox (download it here
Internet Explorer versions 8 through 11 (check your version here
Microsoft Edge (available with Windows 10)

When I try to sign in at the top of your website why doesn't my username and password work?

Your username is your registration number (the same that you use with your college). If your password does not work you can click on the "forgot my password" link and you will receive an email to reset your password. If you are still experiencing issues or did not receive the email please email or call 204-992-1520.

When I try to use the online application form it tells me my username is already taken. What's going on?

If you have been a member of the Association in previous years you're username will already exist. To re-join the Association you will need to complete on of the paper application forms found on our Forms page

If you are joining for the first time, but started the application process before and are now returning to complete it, you may have already set up your account. Try going to Sign In at the top of our website and entering your username (registration/ID#) and the password you think you used. This will sign you into your account and take you to where you left off with the application process. If this doesn’t work, please call 204-992-1520 or email with your name and registration/ID number.  

I filled out the whole application, but don't want to pay by credit card. Can I just come pay in person?

Currently, our office is closed due to COVID-19. You can complete the printable application found on our Forms page and mail it to our office with a certified cheque or money order. We are checking the mail regularly and will process your application as soon as we've received it. 

I got an error message. What should I do?

If you encounter an error message please contact our office so we can resolve the issue. You can email or call 204-992-1520 or 1-844-355-1520.

Attending Association Events Online

Can I attend Association events online?

Currently all Association events are being offered online only. 

How do I use Zoom video-conferencing?

Zoom links and meeting ID numbers are distributed to all registrants the morning of the event. 


1. Click on the link provided in the email the morning of the event.
2. Download ‘’ application file when prompted.
3. Once the application is finished downloading, select ‘open’, and the Zoom application will be installed. 
4. You should then be automatically taken to the meeting associated with the link provided. Note: If the host has not yet started the meeting, you will get a message asking you to wait. This is a good time to test your video and audio settings. 
5. You will know the host has begun the meeting when you are given the option to ‘Join by Computer’. If at first you only hear audio, make sure the camera icon in the bottom left corner is turned on. 

A one-minute tutorial video is also available here  

If you run into any issues trying to continue to an event, please call our office at 204-992-1520.


How does the Association protect the confidentiality of my personal information?

We use a number of security measures to protect your information. More detailed information about protection of your information is provided in our Privacy Policy.

Once you complete the online membership application and create your account you'll be able to access your member profile. Your member profile is password-protected. You can help maintain the security of your personal information by keeping your password private and always logging out after you're finished. This area of our site also encrypts all data for secure transmission across the Internet. Encryption makes information unreadable as it travels over the Internet.   

How can I be sure that my online payment is secure?

Payments online meet the processing card industry (PCI) standards. This means that data transmission is encrypted and storage of any banking information also meets PCI standards. Secure Sockets Layer (SSL) provides a high level of security for internet communications and provides an encrypted communications session between your web browser and web server. When sensitive information is being sent over the Internet between your browser and a web server, SSL verifies that the information has not been altered in any way. All major browsers released in recent years support SSL. 

The Association does not retain any personal banking information transmitted over the Internet. this information is retained by Moneris, the largest processor of transactions in Canada. Moneris also has enhanced security mechanisms to ensure the security of financial information. 

If you have any questions that we haven’t answered, please don’t hesitate to contact us at