Frequently Asked Questions (FAQs)

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Association Membership

Do I need to renew my membership every year?

Yes. Association membership is annual. The Association’s 2018 renewal and new member applications are now open. Please read below for more information on how to renew or join for the first time. 

How do I renew my membership with the Association?

To renew your membership online you need to Sign In to your Member Profile. You can do this by clicking any Renew Now button on our website, clicking Sign In in the upper-right hand corner of the website or by clicking the “professional liability protection” button on your College member profile. 

Once you’ve entered your username (six-digit registration number) and password, if you aren't immediately taken to your Member Profile click My Profile on the top of our site  where you can click the renew button. 

You can also apply by paper application which can be found on our Forms page


How do I become a first-time member of the Association?

You can still become a member of the Association for the remainder of 2017 or you can join for 2018. Please visit our New Applicants page for information on the applicant process. 

If I’m applying to be a graduate nurse or a registered nurse for the first time in Manitoba, which membership do I need?

If you are currently applying to be a graduate nurse or a registered nurse for the first time you will need 2017 Practising membership, which includes the professional liability protection you require for College registration at a discounted rate. Once you have joined as 2017 member you’ll be able to renew your membership, including your professional liability protection for 2018. Please visit the New Applicants page for more information or the Forms page to download the 2017 application.

Can I be a member of the Association, but opt out of CNA or professional liability protection (CNPS)?

Membership in CNA and professional liability protection from CNPS is automatically included in your Association membership.

Can I be part of CNA without being a member of the Association?

In order to be a member of CNA you need to be a member of the Association.

Do I need to renew every year?

Yes. Association membership is annual. The Association's 2018 membership application will open on October 1, 2017 to coincide with the College's registration renewal. 

Professional Liability Protection (CNPS)

How do I get professional liability protection from the Association ?

Professional liability protection at a discounted rate is part of any Association Practising membership. All you need to do is complete our application and you will have the professional liability protection from CNPS that you need to practice. Our site will immediately tell the College that you have obtained professional liability protection so that your registration renewal is not delayed. 

During the registration renewal process how do I get my professional liability protection from the Association?

Professional liability protection is part of Association Practising membership. We recommend you get your Association membership before you start registration renewal to make everything easy.

You can click the “professional liability protection” button on your College member profile and then select the link for the Association. You’ll immediately be taken to our site to either Sign In to your Member profile to renew or go to our new member application if you are not currently a member of the Association. 

Complete the application and you’re good to go! Our website tells the College in real time that you’ve obtained professional liability protection so that your registration renewal is not delayed. 

Can I get professional liability protection on my own?

All registered nurses on a practicing register are required by legislation to have professional liability protection through CNPS, which you can get as a member of the Association or directly from CNPS. However, when you obtain it as part of Association membership you get a discounted rate and additional member benefits.

Are there any additional benefits in getting professional liability protection through the Association, other than a discounted rate?

When you obtain professional liability protection through the Association, you receive all the additional benefits of being an Association member including membership in CNA; discounted member rates for Association and CNA workshops and conferences; continuing education courses and webinars; access to the Member Area for online resources and supports; our Perks for Nurses program; a voice advocating on behalf of registered nurses in Manitoba at the local and national level; and much more. 

Do I get better coverage by accessing professional liability protection directly through the Association or CNPS?

Professional liability protection is provided by CNPS in both cases and includes the same limits of protection and benefits whether you get it through the Association or directly from CNPS.

How will the College know I obtained my professional liability protection through the Association?

Our website will communicate in real time with the College’s site to let them know you have professional liability protection as part of your Association membership, ensuring that your registration  is not delayed.

Fees & Payment 

What is the Association fee for 2018?

The 2018 fees for Practising members are $163.95 + GST for RNs/GNs and $215.45 + GST for NPs. For Non-practising members the fee is $75 + GST, and Student membership is $25 + GST. More information can be found on the Membership Renewal and New Applicants pages. 

How can I pay my Association fee?

Paying your fee is easy. If you are completing your application online you can pay by Visa or MasterCard. If you'd prefer to download our paper application you can submit payment by mail or in-person. We accept certified cheque, money order, Interac, Visa and Mastercard. Please note that as of July 4, 2017 the Association will no longer accept cash.

Can I pay by Pre-Authorized Chequing going forward?

The Association does not currently offer pre-authorized chequing, but we are exploring that option for future years. 

Do I get an income tax receipt for my Association fees?

Yes, you do. 2016 tax receipts are currently available on your Member Profile. 2017 tax receipts will be available in February. 

Application Process

How do I complete the Association's application?

The easiest way to join or renew for 2018 is to complete our online application. If you are renewing, Sign In to your Member Profile and click the renew button to be taken to the renewal application. If you are joining for the first time Click Join Now anywhere on our site to be taken to the membership application. 

If you are looking for membership for the remainder of 2017, you’ll need to submit a paper application to our office. Applications can be found on our Forms page.  

What is my username to sign into the Member Profile?

Your username on the Association website is your six-digit registration number. 

How do I pay online?

Visa and Mastercard are accepted for the online application. If you could like to use another form of payment you'll need to complete the paper application and submit it to our office with your preferred method of payment. 

How will nurses with limited access to internet complete the online membership application?

We know internet access can be a challenge for nurses in northern and remote communities. Membership application will be available throughout the entire period of registration renewal, giving you lots of time to access our site. If you do not have Internet access at home or work, there will be computer kiosks set up in the College building (890 Pembina Highway) that you can use for membership application. You may also complete your online membership application at a library, or at a friend, colleague or family member’s home or a local Internet café.

Security

How does the Association protect the confidentiality of my personal information?

We use a number of security measures to protect your information. More detailed information about protection of your information is provided in our Privacy Policy.

Once you complete the online membership application and create your account you'll be able to access your member profile. Your member profile is password-protected. You can help maintain the security of your personal information by keeping your password private and always logging out after you're finished. This area of our site also encrypts all data for secure transmission across the Internet. Encryption makes information unreadable as it travels over the Internet.   

How can I be sure that my online payment is secure?

Payments online meet the processing card industry (PCI) standards. This means that data transmission is encrypted and storage of any banking information also meets PCI standards. Secure Sockets Layer (SSL) provides a high level of security for internet communications and provides an encrypted communications session between your web browser and web server. When sensitive information is being sent over the Internet between your browser and a web server, SSL verifies that the information has not been altered in any way. All major browsers released in recent years support SSL. 

The Association does not retain any personal banking information transmitted over the Internet. this information is retained by Moneris, the largest processor of transactions in Canada. Moneris also has enhanced security mechanisms to ensure the security of financial information. 

Technical Issues 

Is there a browser that works best for the online application? 

Some browsers work better with our system. To avoid any technical issues, please use one of the following recommended internet browsers:

Google Chrome (download it here
Firefox (download it here
Internet Explorer versions 8 through 11 (check your version here
Microsoft Edge (available with Windows 10)

When I try to sign in at the top of your website why don't my username and password work?

Your username is your six digit registration number (same as the College). If your password does not work you can click on the "forgot my password" link and you will receive an email to reset your password. If you are still experiencing issues or did not receive the email please email info@arnm.ca or call 204-992-1520.

When I try to use the online application form it tells me my username is already taken. What's going on?

Are you already a member of the Association? If you joined the Association for 2017 when you did your renewal last fall – you don’t need to complete the Join Now membership application, you need to renew! To do this, Sign In to your member profile and click the Renew Now button. 

If you are joining for the first time, but started the application process before and are now returning to complete it, you may have already set up your account. Try going to Sign In at the top of our website and entering your username (registration/ID#) and the password you think you used. This will sign you into your account and take you to where you left off with the application process. If this doesn’t work, please call 204-992-1520 or email info@arnm.ca with your name and registration/ID number.  

I filled out the whole application, but don't want to pay by credit card. Can I just come pay in person?

Of course. The online application is incomplete without payment though so you will need to fill out our paper application and submit it with your payment to our office either by mail, email or in person.

I got an error message. What should I do?

If you encounter an error message please contact our office so we can resolve the issue. You can email info@arnm.ca or call 204-992-1520 or 1-844-355-1520.

If you have any questions that we haven’t answered, please don’t hesitate to contact us at info@arnm.ca